Refund Policy

1. Overview

At EasyGating, we are committed to providing a transparent and fair service. This Refund Policy outlines our position regarding refunds for purchases made through our platform.

2. Free Trial Period

We offer a free trial period with no commitment to all new users. This trial allows you to:

  • Test all core features of EasyGating
  • Experience up to 50 impressions on your content gates
  • Evaluate the service before making any financial commitment
  • Customize and configure the platform to your needs

The free trial is designed to give you ample opportunity to determine whether EasyGating meets your requirements before purchasing Lifetime Access.

3. No Refunds Policy

All Sales Are Final

Since we provide a comprehensive free trial period with no commitment and no credit card required, all purchases of Lifetime Access are final and non-refundable.

4. Exceptional Circumstances

While our general policy is that all sales are final, we understand that exceptional circumstances may arise. If you experience any of the following issues, please contact us:

  • Technical Issues: If the service is not functioning as described and we are unable to resolve the issue
  • Billing Errors: If you were charged incorrectly or multiple times
  • Unauthorized Charges: If you believe your payment was made without your authorization
  • Service Unavailability: If the service becomes permanently unavailable shortly after purchase

We will review each case individually and may, at our sole discretion, offer a refund, account credit, or alternative resolution.

5. How to Request a Review

If you believe you have an exceptional circumstance that warrants a refund review, please contact our support team:

Email: [email protected]

Subject Line: "Refund Review Request - [Your Account Email]"

Information to Include:

  • Your account email address
  • Transaction date and payment reference
  • Detailed description of the issue
  • Any relevant screenshots or documentation
  • Steps you've already taken to resolve the issue

We aim to respond to all refund review requests within 5 business days.

6. Payment Processing

All payments are processed securely through our Merchant of Record, Paddle. Paddle handles all payment processing, tax collection, and transaction records. If you have questions about a specific transaction, you may also contact Paddle's support team directly through your payment receipt.

7. Chargebacks

We strongly encourage you to contact us directly if you have any concerns about your purchase before initiating a chargeback with your bank or credit card company. Chargebacks may result in the immediate suspension or termination of your account access and may affect your ability to use our services in the future.

8. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of EasyGating after any changes constitutes acceptance of the revised policy.

9. Contact Information

For any questions regarding this Refund Policy or to request a review of your specific situation, please contact us:

Email: [email protected]

Company: Call Me Fred / adsyme Ltd

Address: 86-90 Paul Street EC2A 4NE London, UK

Website: EasyGating.com

Summary

  • Free trial available with no commitment or credit card required
  • All Lifetime Access purchases are final
  • Exceptional circumstances reviewed case-by-case
  • Contact us at [email protected] if you face any issues

Last Updated: December 8, 2025